Business Support Administrator - Stirling

  • Location
    Stirling, Stirling
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 19000 - £ 20237 / Year
  • OrganizationType

The role - Business Support Administrator (hybrid working)
Location - Stirling (parking on site)
Hours - Flexi (start from 8am - finish 5.30pm)
Salary - £19,000 - £20,200

Office Angels are currently recruiting for a Business Support Administrator to join a Not for Profit organisation based in a business park on the outskirts of Stirling City Centre.

After the training period has been completed, you will have the option to work from home approximately two days per week, depending on the demands of the role and you may need to be office based more some weeks.

Due to the aim of the Charity, you will be empathetic and comfortable dealing with sensitive cases of a potentially difficult nature.

The ideal candidate will be an experienced Administrator, knowledgeable in Data Protection legislation and will be able to work to strict confidentiality guidelines.

This is a fantastic opportunity to join a friendly and dynamic company predominantly to provide customer service and administrative support to the organisation.

Benefits -

* A full and robust training and induction programme
* Holiday entitlement of 28 days rising to 31 with length of service and 9 public holidays
* Enhanced Employer Pension Contributions
* Free Confidential Employee Counselling Service
* Access to Mental Health First Aiders across the organisation
* Company Mobile Phone and Laptop
* Scottish Council for Voluntary Organisations Credit Union
* Discounted holidays and associated benefits
* Access to discounts for charity workers which includes gym memberships, high street shops, online retailers, travel, insurance
* Flexible and agile working and Family friendly policies

Key responsibilities -

* Taking ownership of inbound calls - taking accurate messages
* Providing customer service excellence at all times
* Communicating in a clear and concise manner
* Keying accurate information into the client database
* Maintain strict confidentiality in relation to all tasks
* Reporting on sensitive subjects and acting in a timely manner
* Photocopying/filing
* Dealing with incoming and outgoing mail
* Attend and participate in team meeting
* Ensure data is up to date and readily available

Key skills-

* Customer service and call handling
* Proficient in all Microsoft office packages including Excel
* Previous experience of dealing with sensitive information
* Knowledgeable re GDPR regulations
* Be personally resilient, reliable and assertive

Due to the nature of this role, candidates must be able to pass a background check.

If you are interested in this challenging role and wish to be considered, please click apply!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Victoria McEwan