Business Manager - Private Clinic

  • Location
    City Of London, Greater London
  • Category
    Manufacturing - Operations Manager
  • Contract Type
  • Salary
    £ 38000 - £ 45000 / Year
  • OrganizationType

Business Manager - Private clinic

An exciting opportunity has arisen to work closely with a group of expert gynaecologists and breast care clinicians in a leading Health Centre

My client are looking to recruit an enthusiastic and motivated operational manager with and interest in women's health who is willing to learn and work within the constantly changing environment bringing with them innovative ideas of how to promote the service and collaborating with the entire Women's Health team.

Main duties and responsibilities

  • Overall responsibility of all business functions including budget control, operational management of patient pathways and billing/accounting.

  • Line manage the Front of House team.

  • To deputise in the absence of the Centre Director.

  • Be proactive in promoting a patient centred approach which upholds exceptional customer service principles throughout the patient pathway.

  • Ensure all staff, permanent and temporary, are appropriately inducted and have the resources and knowledge to perform their role. With the support of the Centre Director, ensure staff performance is maximised and that all staff are fully aware of the importance of their role to the success of the centre's objectives.

  • Identify training and development needs for staff. Ensure that performance appraisal, in line with the policy is fully implemented and carried out for all staff to enhance team and individual performance. * Assist the Centre Director in identifying opportunities for new business or service redesign, focusing on a patient centred approach to delivery.

  • Utilise service improvement techniques and modernisation tools to develop and undertake regular audit of service areas, develop action plans and implement changes on behalf of the Centre.

  • Be proactive in establishing communication with service users and other key organisations including physician practice management staff to ensure that their needs and views are considered in the planning and monitoring of Centre activities and the development of services.

  • Assist the Centre Director in the implementation of clinical governance, complaints, and risk management process for the service in monitoring of compliance with clinical governance standards, other Centre policies and processes and best practice requirements.

  • Support the Centre Director and other clinical staff in root cause and trend analyses of complaint and adverse incidents.

  • Competitive salary (experience dependent).

  • Private healthcare.

  • 5% Contributory pension scheme.

  • 25 days holiday plus bank holidays

  • Bonus Scheme

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To speak to a recruitment expert please contact Nikki Toumba