Branch Coordinator - Tooting

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 25000 - £ 26000 / Year
  • OrganizationType

Branch Coordinator - Tooting

Salary: up to £26,000k

You will be working for a well established, leading property company based in Tooting

Fantastic transport links


They are looking for someone with energy, who is confident and wants to learn

Company benefits include:

  • Great compensation package

  • Access to our company wide incentive schemes

  • Through the companies dedicated Talent Development team you will have access to a range of in person and online training programmes that will support you in your role and in your longer term career development

  • Gym membership discounts

  • Cycle to work scheme

  • Discounts on the High street - restaurants, retail, flights, and technology

  • Life Assurance

  • Social team/events

Experience in administration is advantageous

Branch Job Purpose

To help your branch achieve its targets by providing an efficient, responsive and customer focused administration service to the sales and lettings teams.

You will achieve this by ensuring branch administration is completed accurately, in a timely manner and to a consistently high standard in line with company policy and procedures and all relevant regulatory and legal requirements.

Additionally you will ensure that you consistently meet and, where appropriate exceed any KPIs assigned to you by your Branch Director or your Regional Office Coordinator.

Key Accountabilities

1. Answer the telephone in accordance with company service standards and forward calls to the appropriate colleague or take and pass on messages when appropriate.

2. Monitor the branch generic email and voicemail accounts daily. Forward emails and messages to the relevant colleague and deal with any you have the authority to respond to directly.

3. Attend alternate branch morning meetings to ensure you are aware of: all valuations and new instructions, changes to existing instructions, the progression of all live sales and completions due that day. Raise any issues that the team may be able to support you in moving forward.

4. Produce client valuation letters within 24 hours, using the information provided by the sales or lettings valuer and enter the details of all valuations into database. Email and post to the client.

5. Prepare valuation packs and ensure these are always in stock.

6. Generate instruction letters and send these to the relevant clients at the direction of the sales or lettings team

7. Ensure files are created for all new instructions, containing all relevant documentation including verified identification details.

8. Organise photographs, floor plans, EPCs and (if required) sale or letting boards for all new instructions with the company's suppliers.

9. Upload all new instructions onto the nominated property portals, order the window card from the relevant supplier and ensure the details of all new properties are prepared for display on the branch's LCD screen.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Joan Collins