Bookings Coordinator

New
  • Location
    Manchester, Manchester
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £ 20000 - £ 23000 / Year
  • OrganizationType
    Office

Bookings Advisor


Manchester City Centre


Up to £23,000 depending on experience + bonus


Shift work including some Saturdays


Office Angels are recruiting for a Bookings Advisor to work for a busy health care and cosmetic surgery company in Manchester City Centre. This role will include both inbound and outbound calls.


The successful candidate will be joining a supportive team and manager with a clear development plan.


Duties will include but are not limited to:



  • Dealing with incoming calls

  • Contacting patients to follow up on their enquiries

  • Answering queries and advising patients

  • Following up on social media enquiries

  • Booking, amending and cancelling appointments

  • Logging details on the system

  • Contacting patients regarding appointments and medicines

  • Sending out information packs to customers


Excellent customer service skills are essential and previous experience of outbound calls. It would be an advantage to have gained this within a health care setting although this is not essential. The successful candidate will be self motivated and able to build up effective product knowledge quickly.


Hours


37.5 hours per week


Monday - Friday shifts between 8am - 7.30pm (late shift can be worked from home)


1 Saturday in 4 - 9.45-2.15pm


Salary/Benefits


Up to £23,000 dependent on experience


Bonus - OTE circa £3,000


Birthday off work


Discounts on healthcare services


Pension


Excellent offices with free breakfast, pizza and beer evenings and yoga classes


If you are interested in this role and meet the above criteria, please forward your CV to alison.gray@office-angels.com or lizzie.kelly@office-angels.com and, for any questions, call the office on 0161 832 7600.


By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all interviews. This service is offered right through to the day you start your new role and beyond


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Alison Gray