Booking Administrators - Office Based - Great Progression

Role: Booking Administrators

Location: Leeds City Centre

Hours: Monday to Friday, 9am-5pm with different hours 3 days each month (see below)

Salary: Starting at £18.5K with monthly bonus and great progression opportunities

Start date: ASAP

Do you want to make a positive impact on people's lives? Are you a brilliant people person who can support and talk others through difficult times?

I'm currently looking for a personable, empathetic, and people-focused candidates who are comfortable with speaking and building rapport with people over the phone. Our client is part of a government scheme to offer preventative services to patients who have been identified as being at risk of certain healthcare conditions. Your role is to speak with these patients over the phone and book them in for their sessions. You'll be part of a large team, have access to great progression opportunities - all the while knowing that the work you do ensures that people gain access to the services they require to live a healthier life.

Hours - Your standard hours are Monday to Friday, 9am - 5pm with 30 minutes for lunch. If you wanted to take an hour long lunch to meet up with a friend, then you're able to finish at 5:30pm. Twice per month, you will work 11am - 7pm. Once every 4 weeks, you will work a Saturday 9am - 5pm and then receive the following Friday as time in lieu. You must be able to account for these hours if applying to this position.

If this sounds like the opportunity you've been waiting for and are available to start immediately, apply today and successful candidates will be contacted within 24 hours.

Main Responsibilities include:

  • Reaching out to identified patients to talk through the services offered (all are expecting a call)

  • Answering incoming calls from patients who have been referred directly and answering any questions they may have

  • Booking in relevant appointments for patients as needed

  • Ensuring the system is updated at all times

To be considered for this opportunity, you will have:

  • Clear telephone voice with great communication skills

  • People focused approach to your work

Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3 days, please note that your application has not been successful on this occasion.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Mo McHugh