Head of Insights

  • Location
    West Malling, Kent
  • Category
    Banking & Financial Services - Insurance
  • Contract Type
    Permanent
  • Industry
    IT and Telecoms
  • External Reference
    JN-092019-92443
  • Salary
    50000 £ - 65000 £ / Year

Head of Insights


Kings Hill


£50,000 - £65,000 per annum.


Benefits: 22 days holiday + BH (increasing yearly with length of service up to 28days), Private Medical Insurance, Pension, Perkbox, Discounted products, Cycle to work scheme, Free annual eye test, Company events and more!


40 hours per week. Monday - Friday


Office Angels have teamed up with this innovative, fast growing organisation based within Kings Hill, who are looking for a Head of Insights to work directly with the Operations Manager. This will involve creating, implementing and overseeing the data and analytical strategy to ensure that business requirements are consistently met. Through the insights generated by department, the business will be able to make informed business decisions.


What are the responsibilities?



  • Create the roadmap for information delivery and management; including Tableau, big data, BI & analytics and data management

  • Inform business plans through analytical and strategic insights

  • llustrate key business trends and drivers through effective data interpretation and visualization

  • Deliver impactful analysis based on robust economic, financial, and statistical analysis

  • Estimate the impact of different strategic scenarios using robust analytical/financial models

  • Create management dashboards that ensure accurate and robust reporting across key business/project/initiative metrics

  • Become an analytics/data subject matter expert

  • Develop an in-depth knowledge of all relevant data sources, business intelligence technologies and analytical tools -know what's possible and be able to answer questions fast

  • Understand strategic challenges and deliver timely and relevant intelligence

  • Advise and fulfil ad-hoc strategic requests for analysis to support the Directors

  • Cultivate a culture of continuous improvement with a focus on providing solutions and delivering results

  • Lead by example and provide on-going mentorship and guidance to the wider Insights team and the broader business

  • Ensure the accuracy, relevance, quality, and impact of the Insights team deliverables

  • Explain assumptions and quantitative methodologies to colleagues in other departments

  • To refer to the Director of Operations when any work falls outside their area of knowledge or expertise


What skills will you require?




  • Experience of providing business information through Tableau or similar solutions

  • Excellent communicator, able to clearly identify and articulate key insights and recommendations to drive business decision-making with the Directors and their teams

  • Working knowledge of SQL databases is an advantage

  • Commercially minded and experienced in interpreting data into meaningful information and actions

  • An enthusiastic & flexible working attitude with a passion for metrics and quantitative analysis and a willingness to support others and cover areas outside your role remit or natural comfort zone

  • Highly numerate with strong commercial acumen and advanced Excel Skills

  • Leadership experience


Apply online with your CV today for this exciting role; Managed by Office Angels - Tunbridge Wells. Contact 01892 614242 for further information or questions. Ask for Debbie or Sarah.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Sarah Jones