Banking Administrator

  • Location
    Tonbridge, Kent
  • Category
    Customer Service - Account Manager
  • Contract Type
  • Salary
    £ 24000 - £ 25000 / Year
  • OrganizationType

Banking / Savings Administrator - Award Winning Organisation!


£25,000 per annum

Benefits: 25 days holiday, Private medical insurance, employee discounts, computer loan scheme, car loan scheme, death in service, season ticket loan, volunteering opportunities

Monday - Friday 9-5pm + Hybrid working policy 1-2 days a week. (following initial 1 month training)

Do you have administration / customer based experience within Banking, Insurance or Financial Services? Can you demonstrate knowledge of working within a regulatory environment (Insurance, Finance, Credit etc)?

Office Angels have partnered with this local employer, who are looking to expand. They pride themselves on not only being different but playing an invaluable part of the community they work within and apply understanding and empathy to their customers.

This role is a great opportunity to become part of that and as an integral member of the team you really will gain job satisfaction from working here. Not only are the benefits amazing but the impact this company has on their customers is fantastic and training is provided to ensure you get a great start within this close knit team!

Using your experience within financial or banking administration skills you will be completing a variety of tasks within your role to include:

1. Customer handling:

  • Ensure that saver account requests are promptly receipted and actioned and that general enquiries are responded to in a timely manner whether by telephone, letter or email.

  • Take account of Data Protection rules and regulations and ensure that customer confidentiality is maintained.

  • At all times work within the Conduct Risk framework including Treating Customers Fairly.

2. Deposit accounts:

  • Complete manual Anti-Money laundering checks for organisations and review outputs for individuals when electronic checks are carried out via the online origination platform.

  • Support the opening of new account applications received via the online origination platform.

  • Process postal applications on Aurius (core banking platform), electronically scanning account forms, ensuring there is a clear audit trail and that transactions are compliant with the Bank's policies and a right first-time culture is achieved.

  • Process account maturities, closures or withdrawals and assist with maintaining appropriate audit records.

  • Process deposit accounts credits received by cheque or electronic payment.

3. Banking:

  • Enter deposit data into in house system, meticulously conducting account reconciliations and investigating any unusual items; generate accurate reports from the banking system and bespoke databases.

  • Deposit the Bank's cheques daily at the local branch, ensuring records for transactions are recorded accurately.

  • Monitor your daily work and work within deadlines

You will have relevant customer service and administration skills gained within a process driven environment, and work with accuracy and excellent communication skills.

If you want to join a passionate and collaborative team, apply online today or email your CV directly to me for consideration.

This role is being managed by Debbie Foster - Office Angels - Tunbridge Wells - 01892 614242

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Debbie Foster