Administrator/Receptionist

Office Angels are currently recruiting for an Administrator/Receptionist for our client based in Reading.


Role: Administrator/Receptionist


Location: Reading


Salary: £20k



Duties include but are not limited to:



Reception:



  • Provide first class customer care and hospitality to customers and visitors both face to face and by telephone

  • Route incoming calls to switchboard to recipient as efficiently as possible

  • Take and relay telephone messages for key company employees

  • Greet and sign in all visitors in a friendly and professional manner, and to ensure they are aware of Health and Safety procedures

  • Ensure that the reception area is kept tidy, and the appropriate reading materials are displayed

  • Ensure that hard copy diary information emulates the online bookings made by employees and organise catering requests for both internal and external customer meetings

  • Document all catering costs for reconciliation with accounts

  • Take responsibility for the stock of beverages and catering supplies and reorder when necessary

  • Log all hand delivered parcels and letters arriving via reception and inform recipients

  • Organise Taxi bookings as requested, and document use and costs for reconciliation with accounts

  • Maintain the internal telephone system



Travel:



  • Resource travel and accommodation for employees on business travel

  • Communicate with external suppliers and internal associates in order to confirm requirements and costing for all bookings

  • Support the Office Manager with the on-going review of local accommodation to ensure that standards are upheld

  • Responsibility for the company credit card and the reconciliation of all associated invoices relating to travel and accommodation



Post:



  • Process incoming and outgoing mail for the Reading facility

  • Preparation of outgoing post via Royal Mail and dispatching of international mail using software supplied by external courier company

  • Ensure that up to date software is installed to provide the most cost-effective dispatch solutions

  • Complete daily status record of all external dispatch manifests for monthly reconciliation with accounts

  • Liaise with suppliers for most efficient dispatch methods

  • Order and control the stock of stationery and office supplies

  • Order printing requirements from external suppliers and manage corresponding PO documentation as required

  • To assist Office Manager with administrative tasks when necessary



General:



  • Be involved with the ancillary elements of any office based role, including filing and archiving

  • Review current processes and procedures to identify areas of improvement /cost saving

  • Induction of new employees - building tour / H&S training



The ideal candidate:



  • 2 years' experience working in a customer facing role

  • Experience of reception/switchboard duties

  • Organised and able to prioritise workload

  • Excellent customer care skills and interpersonal abilities

  • Able to work with minimal supervision in a self-managed team and use initiative

  • Reliable

  • Proficient in using Microsoft Office



If you are interested in this position, please send your CV to Morgan Lay at morgan.lay@office-angels.com or alternatively please apply online.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Laura Atkinson