We are recruiting for an experienced Administrator to work in Oxford in OX13 working Monday to Friday to be part of an existing team in an extremely varied role.
As the Administrator your responsibility will include
To ensure consistent delivery of the highest levels of client service in all dealings with members of the public, both on the telephone and in person
To ensure that prospective clients are contacted and appointments made at an appropriate time and in an appropriate manner, and that every effort is made to fit the right product to the client's needs, whilst respecting the requirements of the Company's sales budget
To produce letters and invoices for clients as required, and to answer queries as appropriate.
To suggest refinements and improvements in client service to your Line Manager
Responsibilities for Operational Efficiency as the Administrator
To keep proper records of petty cash use.
To ensure credit control compliance, using periodic reminders to effect collection within Company deadlines.
To maintain accurate, indexed records of service arrangements, accounts, banking sheets, etc.
To identify unnecessary costs, and recommend necessary operational controls, to your Line Manager
To ensure that Company policy and procedures regarding cash handling are strictly followed.
To assemble and dispatch all information required for submission to Head Office in a timely manner
To fully comply with the requirements of the Operations Manual.
To learn all roles within the facility and follow the Company's interchangeable business model ensuring that all roles are covered at all times.
We are looking for the following Key Competencies
- Client focus
- Good communication skills
- Attention to detail/exceptional accuracy in data entry
- Self-management
- Team working
- Achievement focus
- Adaptability
- Problem solving
- Integrity, sensitivity and commitment
To be successful in the role of Administrator we are looking for the following
- A minimum of 3 years business administration experience
- High level of IT skills to include Microsoft Excel and Word.
- Any IT experience working with bespoke administrative systems
- Accounting or book-keeping experience
- Committed to the provision of excellent service
- Good numeric and literacy skills
- At least average reasoning ability
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact
Michelle Jackson