Administrator

Administrative Coordinator

Brentford

£25-28k

9-5:30 - office based

Maternity contract 12 month - opportunity to go perm

Successful and expanding IT Support and Telecoms company based in Brentford are looking to recruit an experienced administrator to join their dedicated and friendly team.

This is a great opportunity for somebody with strong attention to detail and people skills to play an integral role in the smooth running of this dynamic company.

Duties involved:

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  Administer and coordinate the IT helpdesk queue with support from the Technical Operations Director -assigning calls to engineers using in-house system

  
  


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  Interacting with engineers, ensuring calls are followed up

  
  

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  Produce reports

  
  


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  Generate monthly customer invoices

  
  


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  Manage incoming goods receipt of customer equipment and the shipping back out via couriers

  
  

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  Liaise with suppliers for billing queries, provisioning and faults.

  
  


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  Resolve and respond to customer service queries

  
  


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  General office administration. Manage office supplies - kitchen, stationery, etc

  
  

All about you:

• Strong administrative experience ideally within a similar role


• Polite and confident telephone manner with previous experience of working in a busy office


• Methodical and organised with a strong attention to detail at all times.


• Confident to engage with customers and colleagues

Benefits:

• 25 days holiday


• Annual salary reviews


• Healthcare


• Training


• Company socials

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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