Role: Administrator - Friendly, Social Office
Location: Leeds Dock (outskirts of the centre), Hybrid Working after probation
Hours: 09:00 - 17:30, Monday to Friday
Start Date: ASAP
Salary: £21K (self-progression scheme up to £23K)
Do you want to work in an exciting, growing business as part of a dynamic team? Are you from a hospitality or retail background and dream of having your evenings and weekends back?
We are proud to continue our partnership with a luxury retailer in Leeds to find them an organised and Excel confident superstar to join their ever-growing, friendly team. This business's ambition knows no end and they've had outstanding success over the last few years and so they are looking for positive, driven people to join their team. If you are a confident self-starter, organised and want to be a key element of an exciting business, you shouldn't miss this opportunity!
This role will see you based within the fantastic customer service team, however, your role isn't on the front line of speaking with customers. You will be the go to person for all things delivery and shipping timescales - if it's running to the standard SLA, perfect! However, if there's any delay, you'll be sending out a message to the customers affected to update them of their new delivery date and updating the wider team along with liaising with different teams along the supply chain as required.
You'll be based in a fantastic location just a 15 minute walk from the train station within a business that cares about your input on products and understands how crucial your role is in the business. Not only that, they offer a brilliant on-boarding plan to ensure you have all the training you need to be successful in their team.
This business is going from strength to strength and the pace can be fast so you will be organised, thorough, efficient and confident along with having a positive and friendly personality. This business really cares about their culture and team wellbeing which is why our candidates love working here.
This opportunity is ideal for those who have previously worked in a similar customer focused environment or an office administrator who wants to work within an exciting, growing business that will invest in you as they grow.
Brief Overview of Responsibilities:
- Monitoring all delivery and order timescales
- Acting on any deviations from the standard SLA's
- Generating emails to send to all customer affected
- Liaising with different teams along the supply chain to query any issues
- Updating internal teams as needed
- Managing and updating the trackers (Microsoft Excel) with updated
To be considered for this opportunity, you will have:
- Experience of using Microsoft Excel and are confident to do so
- A friendly and positive attitude
- Evident organisational skills
We are reviewing applications daily so please keep an eye on your phone and emails as we can't wait to talk through this opportunity with you!
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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