Administrator

  • Location
    Cambridge, Cambridgeshire
  • Category
    Admin. Secretarial and PA - Office Assistant
  • Contract Type
    Permanent
  • Salary
    £ 21000 - £ 26000 / Year
  • OrganizationType
    Office

Permanent Opportunity


Role: Front of House Administrator


Hours: 8.30am-5.00pm or 8.45am-5.15pm


Pay rate: £21k-£26k DOE


When: ASAP


Location: Central Cambridge with Parking



100% office-based role



The Role



Provide Front of House Service to include:


� Answering the telephone, transferring calls, taking messages as appropriate.


� Welcoming all visitors and directing them appropriately, notifying employee of visitor arrival.


� Ensuring visitors signing in book is completed.


� Offering/making refreshments.


� Keeping the reception area tidy.



Post - incoming and outgoing:


� Opening, scanning and distribution of incoming post.


� Action incoming post per Account Manager instruction (i.e., Saving to client file, forwarding to client etc.)


� Scanning and dealing with outgoing post, including arranging couriers.


� Check Royal Mail tracking and complete delivery log for tracked/signed for mail.


� Enter disbursements into our software for client post and courier costs.



General Administration:


� Taking card payments as required.


� Setting up meetings, including those for potential clients as requested, ensuring rooms are booked, diaries are updated, any required paperwork is prepared.


� Acknowledge receipt of client records and scan to client file.


� Contact clients to arrange the return of client records and maintain record return system.


� Carry out weekly Fire Alarm tests and maintain/update log.


� Scanning documents as requested and saving to the document management system.


� Printing bulk fees (sending of invoices).


� Prepare and send the new client welcome packs.


� Quarterly electronic client surveys.


� Purchase of consumables (stationery, refreshments etc.).


� Data entry into systems as requested, including updating client details (i.e., change of address, telephone number etc.).


� Updates to website as required.




Skills


� Experience in a similar role an advantage.


� Experience using a cloud-based phone system an advantage.


� Experience using Microsoft Office


� Experience of social media and updating websites


� Good organisational skills.


� Ability to prioritise workload and meet deadlines.


� Ability to work independently as well as part of a team.


� Provide a welcoming and friendly environment both in person and on the phone to clients, visitors, and callers.


� Professionalism and customer focus.


� Excellent verbal communication skills are a must along with good written communication.


� An eye for detail and accuracy



To find out more, please apply with your CV today www.office-angels.com or contact for more information. Cambridge: 01223 36515 Email: ann.watson@office-angels.com Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Ann Watson