Administrator

Title: Project Administrator

Location: Brentwood

Salary: £28,000 - £32,000

Days/ Hour of work: Mon - Fri, 09:00 - 17:30

The company

An exciting company based in Brentwoodare looking for a committed and dedicated Project Administrator to join their friendly team. As a Project Administrator, you will act as the first point of contact for all customer enquiries, complaints and queries, booking in works and processing paperwork. If you are passionate about ensuring customers have a great experience and are enthusiastic about learning new skills and developing your abilities, then apply below!

Benefits

• Excellent career and development opportunities


• Free on-site parking


• Fantastic inhouse training


• Generous pension contribution


• Life insurance


• Discounts with various retailers


• Colleague discount on company products

Duties

• Providing customers with a friendly, helpful and positive experience


• Overseeing customer orders, ensuring orders are delivered within the agreed time frame, while always keeping customers informed


• Answering any queries that customers may have


• Coordinating delivery times


• Keeping customer details up to date on internal systems


• Escalating any complex issues to the Services Manager and assisting to resolve these


• Working a team to find solutions to any challenges that rise


• Working cross-functionally with the warehouse and production teams


• Maintaining strong, long-lasting relationships

The ideal candidate

• You'll have previously worked in a customer focused role


• You are patient and empathetic


• You will be a calm and supportive employee who enjoys interacting with clients


• You are someone who can remains calm in challenging situation


• You are people focused


• You'll have a good knowledge of MS packages


• You'll have a proactive mindset


• You are team player

If you believe this position is right for you, then please apply today!

If you would like to have a further conversation or find out any additional information, then please contact me directly on 01277 268844 or at sarahlouise.smith@office-angels.com

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.