Admin Team Leader

  • Location
    Manchester, Manchester
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Temporary contract
  • Salary
  • OrganizationType

Admin Team Leader
£13.69 per hour
Full-time (36 hours a week, Monday-Friday)
Manchester City Centre
Hybrid working
Temporary contract (guaranteed until March 2023)

Office Angels are currently recruiting a Team Leader to work for a prestigious public-sector organisation in the heart of Manchester City Centre. This role will be temporary until March 2023, however there could be the opportunity to apply for permanent roles or to have contracts extended on an ongoing basis. The role will be a mixture of home and office-based working, 3 days in the office and 2 days working from home.

Working hours are Monday - Friday, between the hours of 8:00AM - 6:00PM (36 hours per week).

Key responsibilities:

  • Line management of a team of approximately 10-12 administrators.

  • Ensuring that all team members are working to and achieving set KPIs.

  • Allocating work and checking everything is completed efficiently.

  • Quality checking allocated work.

  • Performing regular 1 to 1s, feedback and coaching sessions.

  • Dealing with escalated cases.

  • Striving for continuous improvement.

Person specification:

  • Previous people management experience (essential), ideally within an office environment.

  • Ability to manage staff against set KPIs and quality standards.

  • Experience of casework is highly advantageous.

  • Capacity to provide instant, honest, and constructive feedback.

  • A quick learner who will pick up new systems and processes, ensuring these are implemented within your team.

  • Excellent administration, team management and communication skills are essential.

  • A proactive attitude.

  • Excellent IT skills (including all MS Office applications).

Weekly pay
Work/life balance
40.5 days' holiday allowance after 12 weeks

Candidates for this role must be able to start within 2 weeks of being appointed, be able to provide a full 3 years' worth of references and will also undergo a standard DBS check prior to starting.

If you are interested and meet the above criteria, please apply, send your CV ASAP to or call 0161 832 7600. Due to the high volume of CVs that we are currently receiving, we are unable to reply to each application. If you have not heard from us within 5 days, then unfortunately you have been unsuccessful on this occasion.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Emmy Weatherill