Service Assurance Agent

  • Location
    Basingstoke, Hampshire
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • External Reference
  • Salary
    22000 £ - 25000 £ / Year

Service Assurance to join our Service Assurance Team.

This is a busied and varied role in our Service Assurance team, duties involve

  • First line in delivering excellent service and support for our clients support or change request needs.

  • Inbound call based and will involve the triage and prompt resolution of any customer requests.

  • You will work closely with other specialist support teams which makes the role interesting

  • Good attention to detail and a passion for providing inspiring customer service is essential along with a positive minded can do approach to work.

The Ideal candidate will have a help desk background and some technical telephony hosted troubleshooting would be an advantage

To apply please call

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To speak to a recruitment expert please contact Lynsey Rumsey