Customer Service Administrator

  • Location
    Leicester, Leicestershire
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • External Reference
  • Salary

We have an exciting opportunity for an experienced Customer Service Administrator to work for a leading engineering company based in Whetstone.

The Customer Service Administrator position is on an on-going temporary basis but can go permanent for the right candidate.

This role is being offered on a full-time basis, ideally the working hours will be Monday to Friday 8:30am - 5:00pm or 9:00am - 5:30pm.

As the Customer Service Administrator your duties will be:

  • Answering the phone, dealing with enquiries and filtering to the correct department

  • Converting quotes into sales orders

  • Placing orders with suppliers

  • Updating Sales and Purchase orders

  • Notifying suppliers and customers of any changes to delays to orders

  • Dealing with any customer/supplier issues or complaints

  • Dealing with order in requisitions and converting to PO's

  • Providing sales and admin support to the Service Centre Manager, purchasing department and other teams as and when required

To be successful as the Customer Service Administrator you must;

  • Have experience in a busy customer service team

  • Be skilled in Microsoft packages

  • Be able to deliver exceptional customer service

  • Be able to thrive under pressure and multi-task

  • Have an excellent telephone manner

  • Have excellent organisational skills

  • Have a high level of accuracy and attention to detail

In return you will benefit from a competitive salary, a great working environment, free parking and clear progression.

The above advert will stay live until a successful candidate is sourced. However, please note that some of the job boards refresh automatically and old job adverts may still show. Please cross-reference with the website to familiarise yourself with the most up to date vacancies.

Whilst we would love to get back to every applicant, it isn't always possible. If you haven't heard from us within 5 working days, unfortunately your application has not been successful on this occasion.

Office Angels are an equal opportunities employer

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Amy Fisher