Claims Administrator

  • Location
    Edinburgh, City Of Edinburgh
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • External Reference
    JN-022020-121066
  • Salary
    £16,000.00/Year

Office Angels have an exciting opportunity for a Claims Assistant to join our client in Leith, This is a permanent role, working Monday - Friday, 9am - 5pm. The salary is up to £16,000


The Role:


To provide a quality service to Claims covering all aspects of administration; by assisting Claims Handlers in the Department.


Duties and Tasks



  • Accurately input new claims details received, thereafter issuing confirmation of claim to insurers and acknowledgement to clients.

  • Maintaining effective diary system, following up on outstanding information with insurers, clients and contractors.

  • Prepare and issue reports on a monthly basis or as instructed.

  • Deal with telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside own experience and knowledge.

  • Ensure that all communications with customers are accurately recorded.

  • Liaise with Claims Handlers and other departments, where appropriate.

  • Deal with diary record entries as directed by Claims Handlers.


Experience Required



  • Previous administration experience essential.

  • Ability to prioritise and organise own workload to ensure that deadlines are adhered.

  • Ability to liaise with colleagues when appropriate.

  • Ability to report to senior colleagues and Directors when appropriate.

  • Ability to develop and sustain relationships with customers, suppliers and colleagues.

  • Ability to construct effective written communications, including letters.

  • Confident and effective telephone skills.

  • Strong MS office knowledge (Word and Excel)



Whilst we'd love to get back to every applicant personally, it isn't always possible and sadly we cannot provide individual feedback.


If you are interested in this role and wish to be considered please click apply!


This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.


We're proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail; please contact your local Office Angels branch for further information.


**If you are currently registered with Office Angels and interested in this role please contact your consultant by email**

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Amy Brand