• Location
    Dagenham, Essex
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • External Reference
  • Salary
    20000 £ - 22000 £ / Year


Monday to Friday 8.30am to 5.00pm

Salary £20,000 to £22,000


The ideal candidate will provide an excellent customer experience by delivering superior customer service and ensuring quality in response to customer requirements. The applicant must be have the ability to respond in a positive manner to the changing demands of various customers.

Ideally you will have both Administration and good telephone skills, be an enthusiastic team player, able to pick up routine tasks as well having a flexible approach to the various administration duties of the role. The position requires an abundance of common sense and the confidence to deal with both managers of the department and external suppliers.


  • Answering incoming calls and emails from customers

  • Dealing with queries and handling complaints

  • Problem solving

  • Booking and cancelling customer reservations

  • Customer follow up calls when necessary

  • Stock checks

Skills required:

  • Attention to detail is essential

  • Must be able to multi task and priorities work load when under pressure

  • Motivated, self-learner with the ability to work with minimal supervision

  • Strong MS Office/Outlook experience

If you are emailing you CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.

Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV, however, please note that only successful applicants will be contacted.

If you do not live in the local area please let know what your plans for relocation are. Please only submit CVs in word format, preferably with no headers, footers or text boxes.

Office Angels are an equal opportunities employer' and confirm Office Angels are an Employment Business (short term/contracts) or Recruitment Agency (perms).

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Ellie Johnson