Retention Advisor

  • Location
    Kirkcaldy, Fife
  • Category
    Accountancy & Finance - Accountant
  • Contract Type
  • Industry
    Call Centre & Customer Services
  • External Reference
  • Salary

Are you looking for that first step into a sales career?

Do you love the satisfaction of hitting targets?

If so we may have the role for you!

Office Angels are looking to recruit on behalf of one of our large and well known clients based in Kirkcaldy, Fife. The role is on a temporary basis, expected to last around 4 weeks and will be based within the retention team. The candidate will be expected to work Monday to Friday between both a 10am - 7pm and a 11am - 8pm shift pattern.

The Role :

  • Making outbound calls to existing or lapsed customers

  • Confirming meetings with existing/lapsed customers to meet with sales advisors

  • Work with Customer Care and Support to deliver a quality customer experience

  • Use renewal leads to maximise potential meetings

  • Ensure accurate administration of accounts

  • Work with our teams to deliver a unified customer experience

  • Ensure customer data is current and up to date - including financial information

If this sounds like you please call or apply straight away for an immediate start!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Office Angels