Collections Administrator - Bracknell - £25,000 +

  • Location
    Bracknell, Berkshire
  • Category
    Accountancy - Credit Controller
  • Contract Type
    Permanent
  • External Reference
    JN-052020-129819
  • Salary
    25000 £ - 28000 £ / Year


Job Title: Collections Administrator


Industry: Asset Finance and Financial Services


Salary: £25,000 + DOE


Benefits: Free Parking, 9am-5.30pm, Generous Annual Leave, Healthcare + many more!


Location: Bracknell, Berkshire


Type: Permanent/Remote working initially


I am proud to be representing a leading Asset Finance organisation in central Bracknell who are recruiting for an experienced Collections Administrator to join their expanding team. You will ideally have worked for a leading and established Financial Services organisation or a similar/related industry as well as being able to offer a wealth of knowledge.


You will be responsible for all collection activity across the business, ensuring all the revenues are generated within a suitable time scale. This is a highly target driven role as well as ensuring customer service is at the full front at all times. What are we looking for?



  • Target orientated individuals

  • Capable of working towards strict deadlines

  • Strong customer service experience

  • Able to manage customer relationships

  • Strong team player with the ability to work effectively individually

  • Eager to play your part in the continuous success of the businesses core values


What will be your core responsibilities?



  • Daily contact with customer via telephone and email as well as creating letters to negotiate payments

  • Handle outbound and inbound collection calls as well as respond to customer enquiries

  • Review and monitor late arrears cases as well as make actions against them

  • Work towards targets, deadlines etc

  • Achieve weekly and daily KPI's, 40 outbound customer calls per day

  • Work with external bodies

  • Maintenance of internal systems and administration

  • Comply with external legislation including Consumer Credit Act etc


You will be contacted if you possess the following experience:




  • Experience within a collections/debt recovery or credit specific role

  • Knowledge and experience of Asset Finance/Vendor Programs or a related field

  • Strong knowledge of liquidation/bankruptcies would be an advantage

  • Very analytical and strong attention to detail

  • Able to build strong working relationships with internal and external partners

  • Committed, enthusiastic and flexible approach

  • Proficient using Microsoft Office Suite and Internal CRM's



We are starting interviews ASAP virtually therefore please contact me on 01344862422 if you have relevant experience.

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