Account Manager

New
  • Location
    Sherborne, Dorset
  • Category
    Customer Service - Account Manager
  • Contract Type
    Permanent
  • Salary
    £ 25000 - £ 30000 / Year
  • OrganizationType
    Home/Office

***Hybrid working, fully in the office or fully remote options available to suit you***


Do you have exceptional relationship building skills? Are you experienced within customer service and account management? Are you looking to join a forward thinking and progressive company? Look no further we have the perfect opportunity for you!


JOB TITLE: Sales Account Manager


HOURS: Monday - Thursday 8.30am - 5.30pm, Friday 8.30am - 5pm (1 hour lunch break)


Location: Sherborne (Hybrid, full time in the office or fully remote will all be considered to suit the successful applicant)


SALARY: Circa £30K PA DOE plus bonus


THE COMPANY: We are working in partnership with a highly established business within the technical industry who have a rare opportunity for a like minded individual to join an enthusiastic, fun and dynamic team.


BENEFITS: They have fantastic benefits to offer the successful candidate including; 23 days holiday plus bank holidays rising with length of service. Well being hour - which is an opportunity to book 2hrs a quarter to do what you like to relax. Simply Health insurance, free parking, Nest pension scheme and regular team events days.


KEY DUTIES:


As part of the Sales team, you will be responsible for proactively managing and growing existing Hospitality and Commercial accounts. Delivering excellent customer service through frequent contact with clients.



  • Proactively manage a portfolio of accounts at either site or group level, ensuring the technology solutions fulfils the client's requirements.

  • Identify and log information against accounts to better understand the client's current and future needs.

  • Maximise contract terms and retention.

  • Priorities day to day customer sales case queries bu answering or quoting efficiently.

  • Arrange client meetings to review their account via video conferencing (Microsoft Team's).

  • Share new account opportunities and leads with the external sales team to action.

  • Monitor competitor activity and share findings with sales team.

  • Achieve objectives set by your line manager.


EXPERIENCE / SKILLS REQUIRED;



  • A proven track record in customer care.

  • Technically minded.

  • Experience in working towards KPIs.

  • Good knowledge of MS Office - Word, Excel, Outlook

  • Ability to engage with clients on the telephone in a confident and professional telephone manner.

  • Organised and self-motivated

  • Confident but personable and engaging with clients

  • Flexible with a 'can do' attitude


Next steps…


This is a fantastic opportunity for a driven and motivated sales professional to join a successful team! If you are interested in finding out more please call Debbie on 01823 285440 or email taunton@office-angels.com for a confidential chat.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Catherine Knight