Account manager

  • Location
    Livingston, West Lothian
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Temporary contract
  • OrganizationType

Do you have account management experience and want to work for a corporate company that has continuous growth?

Do you have experience in order processing and invoicing?

Do you want to work for a company that is committed to creating positive working ethos where people are rewarded for using their initiative and recognised for their contribution?

Office Angels Livingston are collaborating exclusively our client for a hard-working, highly motivated account manager/ customer services assistant. The role is perfect for someone who has proven experience in a similar role providing a first-class customer experience. Based in Livingston West Lothian, you will be fully office-based (with an opportunity to go hybrid in the future). A temporary - permanent position, salary up to £23,000 depending on experience and hours are Monday - Friday, 8.30am - 5pm.

Role Overview:

You will be part of a busy team processing orders for an inhouse ecommerce division, providing excellent customer care via telephone, email and live chat and acting as support our sales teams. Working closely with both sales and ecommerce you will be the first port of call for both suppliers and customers, playing an integral role in driving the business forward. You will be a highly energised, driven individual with excellent organisational and interpersonal skills. You should be able to demonstrate a high standard of numeracy and literacy and the ability to continually develop your knowledge of our extensive product range.

Day to day duties and responsibilities:

  • Processing orders across various supply chains.

  • Processing credit card transactions & other payment methods.

  • Providing customer care through our live chat platform, email and telephone.

  • Liaising with both suppliers and customers as well as internal teams.

  • Processing of invoices

  • Assisting finance department where necessary

Experience and skills required

  • Relevant work experience in a customer facing role

  • A strong track record of performance

  • Excellent communication, numeracy and IT skills

  • Enthusiasm to work in fast-paced, team orientated environment

  • A flexible and enthusiastic approach with a focus on service and delivery.

Interested? Call Georgia at Office Angels on 01506 832 250 or send your CV to

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Georgia Crichton