Account Coordinator / Administrator

  • Location
    Wallington, Greater London
  • Category
    HR - Recruitment & Resourcing
  • Contract Type
  • Salary
    £ 22000 - £ 25000 / Year
  • OrganizationType

Client Account Handler

Do you have previous experience working in an administrative or recruitment role?

Are you proficient in all Microsoft Office & Apple programs?

Office Based (will consider a flexible working request after probation period)

£22k - £25k DOE plus 24 days annual leave increasing to 26 after 3 full years of service, corporate O2 memberships for face value tickets, 1 charity day off per year, eye test vouchers, cycle to work scheme, workplace pension scheme, incentive bonuses and more!

Based in Wallington

Monday to Friday, 8:30am to 5pm with 4:30pm finish on Fridays!

Start date: Asap!


A rare and exciting opportunity to join a specialist, family-owned business. The client is looking for a Client Account Handler to provide administrative support to the Technical Account Manager & the engineers and ensure specific client contracts receive excellent customer service by managing the planned and reactive maintenance and repairs of their contracted life safety systems.

Sounds interesting?...Daily duties include:

  • Attending client meetings, taking minutes & circulating action points, and chasing action points have been completed within agreed timescales

  • To be able to create & maintain client contracts within Filemaker

  • Asset management

  • Maintaining clients Asbestos register & update FM with necessary documentation & booking data.

  • Produce conditional reports where relevant.

  • Updating SLA's, KPI's, PPM & First Fix on jobs.

  • Producing the reports monthly & report back to senior management any issues. Once checked circulate to clients as appropriate.

  • Complete job data within the worksheet in Filemaker for subcontractors & update any asset information to ensure that the client is invoiced appropriately & P&L calculation & client reporting.

  • Assist with quoting from escalations & clients requests for all small works.

  • Chase all outstanding quotes & closing rejected quotes down or requoting clients

  • Raise purchase orders against quoted works & send to supplier

  • Verifying & payment of subcontractor's PO's & process of subcontractor's invoices.

  • Liaise with office assistant regarding parts to ensure that double ordering or unnecessary ordering does not take place.

  • Managing client portals.

  • Provide admin & resource support where required to assist other account handlers where there are fluctuating workflows

To be successful in this role you'll have:

  • Exceptional organizational skills & the ability to multitask

  • Excellent communication skills with both clients & all members of staff regardless of position or pay scale

  • Be reliable, dependable, punctual, always displaying a fair amount of common-sense

  • Ability to work on own initiative & part of a team

  • Client facing skills

  • The ability to learn client management systems

  • Willingness to adopt the company processes to ensure continuity across the business

If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply!

Click on the apply button or email me, Joan Collins for more information on the role on

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Joan Collins