The OA Factor

Our brand values were chosen by every Office Angels staff member in every branch across the UK and Ireland.

 

“In 2009 when we asked our employees what they thought Office Angels stood for, it was revealing that many of them came back with the same ideas. This formed the basis of a new set of core values for the company using the words and meanings chosen by the employees. We are recognised as a successful brand with a great culture and it’s such a fantastic combination that we coined the phrase ‘the OA Factor’. Everyone at Office Angels now has a sense of ownership over these values and aspires to them on a daily basis, to continuously deliver an excellent service to our clients, candidates and colleagues.

To make sure we’re hitting the mark we actively seek your feedback and reward outstanding achievement at branch level on a weekly basis. This motivational philosophy has created an Office Angels family feel that encourages and empowers all of us to evaluate and improve our services on a daily basis"

The OA Factor is:

Fun
- Make you feel really special
- Highlight your achievements
- Welcome you to our branch at any time
- Build and maintain internal and external relationships

Accountability
- Take ownership and deliver what we promise
- Record what’s agreed
- Set SMART goals/deadlines/timeframes
- Be there when you need us
- Work at the very best of our ability without compromise

Care
- Hear your ideas and get you involved
- Keep you updated
- Adapt your style and approach to meet your needs
- Demonstrate our appreciation
- Make you part of the Office Angels family

Trust
- Agree a strategy with clear objectives
- Welcome your feedback at all times

Originality
- Ensure we are consistent in our approach
- Demonstrate the OA Factor
- Ensure we remain innovative and a market leader

Real passion
- Ensure you’re happy with where we’re heading
- Maintain regular contact
- Always say thank you
- Have the confidence that we are the best in the marketplace for our clients, candidates and employees